AC Cars LTD

[nikbj68]

No. Didn`t mention that bit.

[Rob.Hendriks]

Driving on any roads and legal registration would be made all the easier with a process of continuous improvement.
   
   Most businesses that operate in small niche markets, value their customers and hold them in high esteem, welcoming their feedback so that they can continuously improve their product and hopefully hold on to them as repeat customers or that they will generate further word of mouth business.
   
   Given the issues that have been encountered with 2700 and the minimal (minor jig changes) cost of the changes that could be initiated to make future cars compliant, not just in our jurisdiction, (which seems one of the more stringent, along with Switzerland) but globally, why would you not do this.
   These issues, remedial actions and general quality control have been brought to the attention of the management, with no response at any level.
   
   Would I recommend someone to buy an AC from the present management, most certainly not. It seems that they  operate on the (military) principle of like it or lump it.
   
   Moral of this story - if you are considering buying a recent AC, go for a proven design such as the CRS, SB  or MKIV, at least they seem to be built by people that have a conscience and are more concerned with the quality of the product delivered, rather than minor improvements to the driving experience, which most owners would carry out themselves, should they wish

[rstainer]

Rob,
   
   Do you know who 'the present management' are in terms of names, phone numbers (not a virtual office number) and physical addresses with bums (theirs) on seats?
   
   RS
   
   PS: My rule in life is never deal with someone if you can't work out where to find them.

[TLegate]

Well I know they're not in Malta, if that helps....

[Rob.Hendriks]

RS
   
   Have responded privately to your question, there is a limit to personal information (regardless of our opinions of the persons involved) that should be broadcast on a public forum
   
   With a lot of online due diligence and with "friends" in Herefordshire it is not too hard to find their details, both physical and electronic
   
   RH

[rstainer]

Rob,
   
   It was a somewhat rhetorical question, enquiring about the public information supplied to product users and prospective purchasers.
   
   The principal public UK corporate information source is Companies House, a UK government service. Users & prospective purchasers of AC Cars Limited products will not find this information (co # 05226569) encouraging. The company has only one officer, country of residence Israel but nationality British. Companies House also has this officer previously listed as nationality South African with a North Sydney, NSW residential correspondence address.
   
   AC has or had companies in Malta, Cyprus, St Kitts and the US with truly mobile officers, so one could say that the marque is international in more senses than one. But that doesn't help the poor punter who wants someone at the end of the phone to answer product or technical queries.
   
   RS

[Rob.Hendriks]

Robin
   
   The process as instructed by the mamangement, is that you contact AC Cars via email with the details of your query / problem. It is then decided by the management whether your issue will be addressed or not - easy :)
   
   Reality is that you are either mechanically adept and resolve the issue yourself, or get a garage to do the work. I have been somewhat lucky in that one of the benefits of the certification process has been that the car has had to be disassembled for inspection and reassembled. The process has revealed many hidden problems that have subsequently been rectified and also allowed me to build a quite comprehensive dossier of componentry used, that is invaluable for the long term maintenance of the vehicle
   
   Rob

[nikbj68]

quote:Originally posted by Rob.Hendriks The process has...allowed me to build a quite comprehensive dossier of componentry used, that is invaluable for the long term maintenance of the vehicle...
   

and will be a useful resource for the other owner of a similar vehicle! [;)]